Welcome to Orlaroko Limited’s online remote consultation services. By accessing this website, purchasing services, or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
1. Company and Service Overview
This website is operated by Orlaroko Limited.
We provide online remote consultation services to individual clients, including but not limited to:
Interview preparation;
Skills assessment;
Career guidance;
Personal development support.
All services are provided online only; offline or in-person consultations are not available.
2. One-Time Services
Unless otherwise explicitly stated on the order page, all services provided by Orlaroko Limited are one-time services.
When a client purchases a service, the service corresponding to that order only includes one consultation or service delivery as expressly agreed in the order and does not constitute a subscription, membership plan, or ongoing service.
Additional consultations or follow-up services require separate purchase of the corresponding services.
3. Orders and Service Appointments
After the client completes the order and payment, we will confirm the service arrangements with the client via the email address or other contact methods provided by the client.
Specific service times, durations, and online communication methods are subject to the order page, order confirmation information, or appointment information confirmed by both parties.
Customers should ensure that the contact information provided is accurate and valid and attend the online service at the appointed time.
4. Payment Terms
All services are subject to payment according to the prices and payment terms displayed on the website checkout page.
Unless otherwise stipulated by law or expressly stated on this website:
Service fees must be paid before the service begins;
Orders are only considered confirmed upon successful payment;
We may process payments through third-party payment service providers;
We do not store complete credit card numbers or CVV security codes on our servers;
Service prices may be adjusted based on prices published on the website, but price adjustments will not affect confirmed orders.
If a third-party payment institution refuses or withdraws payment, we may be unable to provide the corresponding service and may suspend or cancel the relevant order.
5. Service Delivery
All services are provided remotely online.
Depending on the specific order, we may provide services through online meetings, video calls, telephone, email, or other online methods confirmed by both parties.
Customers are responsible for providing appropriate equipment and a stable internet connection.
For technical issues caused by the client’s own equipment, network connection, or third-party communication platforms, we will make reasonable efforts to provide assistance based on the specific circumstances.
6. Intellectual Property
Unless otherwise expressly stated, the intellectual property rights of this website and its content, including but not limited to text, page design, graphics, brand logos, service materials, templates, methods, structure, and other content, belong to Orlaroko Limited or the relevant rights holders.
After purchasing the service, the client may use the service materials provided by us for personal, non-commercial purposes.
Without the prior written permission of Orlaroko Limited or the relevant rights holders, the client may not:
copy, sell, resell, or commercially utilize the relevant materials;
publicly publish or upload the service materials to third-party platforms;
massively disseminate, distribute, or transfer them to third parties;
conduct unauthorized commercial development of our service materials.
Furthermore, the client retains all legal rights to the materials, information, and content they provide to us.
7. Service Nature and Results
Our services fall under the categories of career counseling, interview preparation, career assessment, and personal development support.
We will provide reasonable consultation and guidance based on the information and specific needs provided by our clients, but we do not guarantee:
that a client will secure a specific job;
that a client will pass a specific interview;
that a client will receive a specific salary;
that a client will achieve a specific career development outcome;
that any recruiting agency or employer will accept the client.
The final recruitment and career development outcome depends on the client’s own circumstances, the recruiting agency, the employer, and other external factors.
8. Cancellation and Refund
If a client wishes to cancel an order or apply for a refund, they should submit an application in accordance with the refund policy published on this website and applicable laws.
Any refund right will not affect the mandatory statutory rights enjoyed by the consumer under applicable laws.
If the service has already been provided, refund eligibility may be affected by applicable laws and specific service conditions.
9. Client Responsibilities
Clients should:
Provide true and accurate information;
Attend online services at the scheduled time;
Use our services and materials legally;
Not use the service for fraudulent, illegal, or third-party infringement activities;
Respect our staff and service personnel.
If a client violates these terms, we may suspend or terminate the relevant services to the extent permitted by applicable law.
10. Limitation of Liability
To the maximum extent permitted by applicable law, Orlaroko Limited shall not be liable for any indirect, incidental, special, or consequential damages arising from:
The client’s failure to achieve the expected career or recruitment results;
Losses resulting from the client’s own decisions or actions;
Failure of the client’s equipment, network, or third-party platform;
Service interruption caused by third-party service providers;
Events beyond our reasonable control.
We do not exclude or limit any liability that cannot be excluded or limited under applicable law, including legal rights of consumers under applicable law or liability arising from our negligence, fraud, or other conduct that cannot be limited by law.
To the extent permitted by applicable law, our liability for any specific order will be subject to reasonable limitations permitted by law.
11. Third-Party Services
This website may use third-party payment, communication, hosting, or other technical services.
Third-party services may be governed by their own terms of service and privacy policies. For services independently operated by third parties, we are not liable for their conduct that is beyond our reasonable control.
12. Applicable Law
These Terms and Conditions, and the contractual relationship between the parties arising from the Services, shall, in principle, be governed by and construed in accordance with the laws of England and Wales.
However, these Terms and Conditions are not intended to exclude or limit any mandatory consumer rights that are not legally excluded under the applicable laws of the consumer’s place of residence.
13. Dispute Resolution
If a customer has a dispute regarding our Services, orders, or these Terms and Conditions, we recommend that the parties first attempt to resolve the dispute amicably through negotiation.
The customer can contact us through the following methods:
Email: info@orlaroko.uk
Telephone: +44 7919 210508
If the parties are unable to resolve the dispute through negotiation, they may consider the following methods, where permitted by applicable law:
Negotiation: The parties communicate directly and attempt to reach a solution;
Alternative Dispute Resolution (ADR) or Mediation: The parties may consider resolving the dispute with the assistance of an independent third party, depending on the specific circumstances;
Court Proceedings: If the dispute cannot be resolved through other means, either party may bring suit in a court of competent jurisdiction.
No dispute resolution method shall affect the consumer’s statutory rights under applicable law.
14. Terms and Conditions Modification
We may update these Terms and Conditions due to business changes, service adjustments, or changes in laws and regulations.
The updated Terms and Conditions will be published on this website, indicating the latest update date.
By continuing to use the website or purchase services after the Terms and Conditions have been updated, the customer constitutes acceptance of the updated Terms and Conditions; however, for confirmed orders, exceptions will be made as otherwise provided by applicable law.
15. Severability
If any provision of these Terms and Conditions is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision will be limited or deleted to the extent necessary, while the remaining parts of these Terms and Conditions will remain in full force and effect.
16. Contact Us
If you have any questions about these Terms and Conditions, orders, payments, or services, please contact us.