Orlaroko Limited (hereinafter referred to as “we” or “the Company”) respects and values the security of your personal information. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use this website and purchase or use our services.
1. Information Collection
When you purchase services through this website or contact us, we may collect personal information you provide, including but not limited to:
Name; Shipping address (if applicable); Email address; Telephone number; Order and transaction information; Other information necessary to complete the order or provide the service.
Our primary purpose in collecting this information is to process and complete your orders, provide customer service, communicate with you, and fulfill related services.
We collect and use your personal information only to the extent necessary to achieve the above purposes.
2. Payment Security (PCI-DSS Compliance)
We value the security of your payment information.
All online payment transactions are processed through secure third-party payment gateways that comply with PCI-DSS (Payment Card Industry Data Security Standard).
We do not store complete credit card numbers or CVV security codes on our servers.
Your payment information is processed by the relevant third-party payment service provider in accordance with their applicable security standards. Payment service providers may process your payment information in accordance with their own privacy policies and applicable laws.
3. Use of Information
We may use the information we collect for the following purposes:
Processing and fulfilling your orders;
Providing, maintaining, and improving our services;
Sending you notifications related to orders or services;
Responding to your inquiries and customer service requests;
Preventing fraud, unauthorized transactions, or other security risks;
Complying with applicable laws, regulations, and legal processes.
Unless required by law, we will not use your personal information for purposes unrelated to the above.
4. Third-Party Sharing
We will not sell, rent, or otherwise sell your personal information.
Where necessary to provide services and fulfill orders, we may share limited personal information with necessary third-party service providers, such as:
Payment service providers;
Logistics or delivery service providers (if applicable);
Website hosting, technology, and IT service providers;
Customer service and business operations service providers;
Legal or regulatory bodies (where required by law).
We only provide the relevant third parties with the information necessary for them to perform their respective services, and require them to process your personal information in accordance with applicable laws and reasonable security measures.
5. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, modification, or loss.
While we take reasonable measures to protect your data, internet transmission and electronic storage methods cannot guarantee absolute security. Therefore, we cannot guarantee that your information will be absolutely secure in all circumstances.
6. Data Retention
We will retain your personal information for the period necessary to achieve the purposes for which the information was collected, including the period necessary to process orders, provide services, resolve disputes, fulfill contractual obligations, and comply with applicable laws and regulations.
When personal information no longer has a reasonable business or legal necessity for retention, we will securely delete or anonymize the relevant information in accordance with applicable laws.
7. Data Rights
Depending on applicable laws in your region or state, you may have the following rights related to your personal information:
To request access to your personal information held by us;
To request correction of inaccurate or incomplete personal information;
To request the deletion of your personal information, where permitted by applicable law;
To object to or restrict certain personal information processing activities;
To withdraw your previously provided consent, where applicable.
If you wish to exercise your data rights, please contact us through the following methods. We may need to verify your identity to ensure that your personal information is not accessed by unauthorized third parties.
8. Cookies and Website Technology
This website may use cookies or similar technologies to maintain the normal operation of the website, understand website usage, improve user experience, and support related services.
You can manage or restrict cookies through your browser settings. However, please note that disabling some cookies may affect the normal use of certain website functions.
9. Third-Party Websites
This website may contain links to third-party websites or services. Third-party websites have their own independent privacy policies and data processing rules.
We are not responsible for the privacy practices, content, or security measures of third-party websites. We recommend that you review their privacy policies before providing personal information to third-party websites. 10. Children’s Privacy
Our services are primarily intended for adults. We will not knowingly collect unnecessary personal information from minors.
If you believe that a minor has provided us with personal information without proper authorization, please contact us, and we will take reasonable measures to process the relevant information to the extent permitted by applicable law.
11. Updates to the Privacy Policy
We may update this Privacy Policy from time to time in response to business changes, service adjustments, or changes in applicable laws and regulations.
The updated Privacy Policy will be posted on this page, and the latest update date will be indicated at the top of the page. We recommend that you check this page regularly to understand how we protect your personal information.
12. Contact Us
If you have any questions about this Privacy Policy, how personal information is processed, or your data rights, please contact us. We will make reasonable efforts to promptly handle your privacy-related inquiries and requests in accordance with applicable law.