Orlaroko Limited offers fully online remote consultation services to individual clients, including interview preparation, career assessment, career guidance, and personal development support.
Service Methods
All our services are provided remotely via the internet. We do not offer face-to-face or in-person consultations.
Depending on the specific service you purchase, consultations may be conducted via online meetings, video calls, telephone, or other mutually agreed-upon remote communication methods.
After purchasing a service, we will contact you based on your order information to confirm the service details, appointment time, and specific online communication method.
Service Time
Our online consultation services are provided according to appointment time.
After completing your order, we will typically contact you via email or other contact methods to confirm the available service time.
The specific service duration and appointment arrangements are subject to the information on the service page you purchased or in your order confirmation.
If you need to change your appointment time, please contact us as soon as possible so we can assist you in rescheduling.
Service Delivery Time
After successful order payment, we will confirm the service appointment time with the customer via email or other contact methods within one business day. The remote consultation service purchased by the customer will be delivered for the first time within 7 business days after order confirmation. The specific service date and time will be subject to the appointment time confirmed by both parties.
Service Delivery Process
Our services generally follow this process:
Step 1: Order Submission
The customer selects and purchases the required remote consultation service through this website.
Step 2: Order Confirmation
We will confirm the order and payment information and communicate with the customer using the contact information provided.
Step 3: Service Arrangement
We will confirm a suitable online consultation date and time with the customer.
Step 4: Online Service Provision
At the agreed time, we will provide the corresponding consultation service through the online method confirmed by both parties.
Step 5: Service Completion
The service is considered complete after the agreed consultation content is completed.
No Physical Delivery Provided
The services sold on this website are digital/remote consultation services and do not involve mailing or courier delivery of physical goods.
Therefore:
No physical delivery is provided;
No logistics and transportation costs are incurred;
On-site service is not provided;
We do not send any physical service materials to customers by mail.
If a service requires providing electronic documents, materials, or other digital content to the customer, we may provide this content via email or other online methods.
Customer Failure to Attend Appointment
If you are unable to attend the online consultation at the scheduled time, please contact us as soon as possible.
For late arrivals, absences, or last-minute cancellations, we will decide whether to reschedule the service based on the booking and cancellation rules for that specific service.
If you are unable to attend the online consultation due to technical issues, please contact us immediately. We will make reasonable efforts to assist in resolving the issue or rescheduling the time.
Technical Requirements
Customers need to prepare a device capable of internet access and online communication, such as a computer, tablet, or smartphone, and ensure a stable network connection.
Customers should check their device, microphone, camera, and network connection before the scheduled service begins.
We may not be liable for service interruptions caused by customer’s own equipment, network connection, or third-party platform malfunctions, but we will make reasonable efforts to provide assistance on a case-by-case basis.
Service Area
Since our services are provided entirely online, customers do not need to travel to our office to receive services.
Customers can participate in online consultations from locations with a stable internet connection, but should ensure that the relevant online communication services are accessible in their area.
Contact Us
If you have any questions about service availability, appointment times, or online service methods, please contact us:
Email: info@orlaroko.uk
Tel: +44 7919 210508
We will assist you in confirming service times and specific online delivery arrangements based on your order details.